Case Study: Transforming Bentley  Priority Museum’s Outdoor Patio with Reliable Wi-Fi

resolve wifi issues with mesh wifi

At Simple Home Solutions, we pride ourselves on delivering seamless home and business technology solutions that make everyday operations smoother and more efficient. Recently, we had the opportunity to assist the Bentley Priority Museum based in Stanmore, London. 

 

 𝐓𝐡𝐞 𝐂𝐡𝐚𝐥𝐥𝐞𝐧𝐠𝐞: 𝐔𝐧𝐫𝐞𝐥𝐢𝐚𝐛𝐥𝐞 𝐖𝐢-𝐅𝐢 𝐂𝐨𝐧𝐧𝐞𝐜𝐭𝐢𝐯𝐢𝐭𝐲

 

Bentley Priority Museum has a lovely cafe and outdoor seating area BUT customers were unable to pay for services whilst outside or order more food/drink. However, there was a significant issue: the patio area suffered from poor Wi-Fi connectivity. This was more than just an inconvenience; it directly impacted their business operations. The PDQ machines used for taking payments and allowing customers to order more food struggled to maintain a connection to the Wi-Fi network. This meant that staff had to run inside to process payments and take orders, disrupting the customer experience. This is even more inconvenient as they have an older client base. Plus they are losing out on the ability to upsell to customers whilst they sit outside.

 

 𝐎𝐮𝐫 𝐒𝐨𝐥𝐮𝐭𝐢𝐨𝐧: 𝐓𝐏-𝐋𝐢𝐧𝐤 𝐃𝐄𝐂𝐎 𝐌𝐞𝐬𝐡 𝐖𝐢-𝐅𝐢 𝐒𝐲𝐬𝐭𝐞𝐦

 

Understanding the critical nature of reliable Wi-Fi for both customer satisfaction and operational efficiency, we proposed and installed the TP-Link Deco mesh Wi-Fi system. They had some Access Points previously installed which were just not fit for purpose. The mesh network ensures robust and consistent connectivity across large areas, making it perfect for the museum’s needs.

 

The TP-Link DECO system creates a mesh network, which means multiple units work together to provide a blanket of Wi-Fi coverage throughout the entire property, including the outdoor patio. Here’s how it made a difference:

 

– Enhanced Connectivity: The mesh system eliminated dead zones and provided strong, uninterrupted Wi-Fi coverage across the entire patio area.

– Operational Efficiency: With reliable Wi-Fi, the PDQ machines could consistently connect to the network, allowing staff to take payments and orders directly at the customer’s table without having to run inside.

– Customer Satisfaction: Visitors could now enjoy the convenience of ordering more food and paying for their meals without leaving their seats. This seamless service significantly enhanced their overall experience.

 

 𝐂𝐨𝐧𝐜𝐥𝐮𝐬𝐢𝐨𝐧

 

At Simple Home Solutions, we understand that reliable technology solutions can make a world of difference in both personal and business settings. The successful transformation of Bentley  Priority Museum’s outdoor patio area is a testament to our commitment to providing excellent cost-effective technology services that meet our client’s needs.

 

If you are facing similar challenges with your home or business Wi-Fi connectivity, contact us at Simple Home Solutions. We are here to ensure you have the reliable technology infrastructure you need to provide exceptional service and grow your business.

 

For more information or to schedule a consultation, visit our website or call us today. Let us help you transform your space with cost-effective technology solutions.

 

About SHS

We are a family-run business based in North West London who provide affordable technology solutions for homes and small businesses
We specialise in home networking and Wi-Fi connectivity for homes, garden offices and small businesses
We can help with your Wi-Fi issues no matter where you are!!!

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